Allstate is hiring work from home in the US now!
Allstate is an insurance company based in America. This company is known for keeping its customers in good hands. Allstate is a Fortune 500 company. They are hiring work at home benefits commercial property adjusters in the US.
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The world isn’t standing still, and neither is Allstate. We’re moving quickly, looking across our businesses and brands and taking bold steps to better serve customers’ evolving needs. That’s why now is an exciting time to join our team. You’ll have opportunities to take risks, challenge the status quo and shape the future for the greater good.
You’ll do all this in an environment of excellence and the highest ethical standards – a place where values such as integrity, inclusive diversity and accountability are paramount. We empower every employee to lead, drive change and give back where they work and live. Our people are our greatest strength, and we work as one team in service of our customers and communities.
Everything we do at Allstate is driven by a shared purpose: to protect people from life’s uncertainties so they can realize their hopes and dreams. For more than 89 years we’ve thrived by staying a step ahead of whatever’s coming next – to give customers peace of mind no matter what changes they face. We acted with conviction to advocate for seat belts, air bags and graduated driving laws. We help give survivors of domestic violence a voice through financial empowerment. We’ve been an industry leader in pricing sophistication, telematics, digital photo claims and, more recently, device and identity protection. We are the Good Hands. We don’t follow the trends. We set them.
Job Code: 70013180
This job is responsible for investigating moderately complex and occasionally complex first party commercial property losses, including claims with public adjuster and attorney involvement. The individual assigns appropriate vendors, takes recorded statements, reviews applicable contracts, and reviews policy language with the facts and details of the loss to determine coverage and amounts of damages. This position is a permanent remote home-based worker. Your home office does not need to be near an Allstate office, but it does need to be in the United States. This position is eligible for a monthly connectivity reimbursement to offset the costs of internet and phone expenses.
- Communicate empathetically with customers and help them through their claim process in a fast, fair and easy manner
- Handling large property losses and litigated files
- Investigate commercial property claims involving property damage when there is attorney representation using innovative tools and technology.
- Review the policy and decide how coverage applies and provide the customer with a detailed explanation of both the policy and estimate.
- Document claims through active listening and use of data to investigate and assess claim coverage and damages while reviewing medical records and/or bills.
- Capture recorded statements, when appropriate.
- Determine claim value before negotiating and settling with customers or attorneys.
- Use data and analytics to problem solve and contribute to team goals by sharing ideas and opinions.
- Flexibility to work independently as part of a virtual team.
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- 3-5 years of commercial property or homeowners claim handling files experience, required
- You can interpret and apply laws and regulation to files and put into effect creative solutions
- You have a strong background in negotiation and conflict management
- Previous customer service experience
- Value providing an effortless customer service experience
- Are organized and able to multi-task in a fast-paced environment
- Are known for clear and professional communication – both written and verbal
Education and Experience:
- Bachelor’s Degree or equivalent experience
- 3 – 5 years or more years of related experience
- Being bilingual and/or having prior military experience is a plus
This job does not have supervisory duties.
Certificates, Licenses, Registrations:
You’re provided with comprehensive training:
- We cover the cost to help you study for and earn your license
- We offer full paid virtual training plus on the job training
- Ongoing training opportunities for continuous improvement
The preceding description is not designed to be a complete list of all duties and responsibilities. May be required to perform other related duties as assigned. Regular, predictable attendance is an essential function of this job.
Compensation offered for this role is $51,600.00-$68,000.00 per year and is based on experience and qualifications.
The candidate(s) offered this position will be required to submit to a background investigation, which includes a drug screen.
Good Work. Good Life. Good Hands®.
As a Fortune 100 company and industry leader, we provide a competitive salary – but that’s just the beginning. Our Total Rewards package also offers benefits like tuition assistance, medical and dental insurance, as well as a robust pension and 401(k). Plus, you’ll have access to a wide variety of programs to help you balance your work and personal life — including a generous paid time off policy. For a full description of Allstate’s benefits, visit allstate.jobs/benefits/
Allstate generally does not sponsor individuals for employment-based visas for this position.
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