CVS Health is hiring work from home in many states.
CVS Health is one of the biggest healthcare companies in America. This health giant makes over $256 billion a year! CVS Health is a Fortune 500 company! CVS Health is hiring work from home care management associates in many states!
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The representative is the initial point of contact for Prior Authorization requests from members, providers, and a diverse customer base. The representative will make determinations if a complex request should be transferred to a technician or pharmacist for assistance. Additionally, they are responsible for maintaining complete, timely, and accurate documentation of all approvals and denials.
To be successful in this role, you will need proficiency in pronouncing drug names and diagnoses and recognizing medical terminology. As well as navigating multiple software systems to document conversations and outcomes, which require keyboarding skills.
This is a call center environment and the representative will be required to take inbound calls.
*This position could require mandatory overtime.
We offer a comprehensive benefits package that includes medical, dental, and vision insurance as well as a wide-ranging list of supplemental benefits and discount programs. In addition to sixteen paid days off for employees, we also offer ten paid holidays.
The typical pay range for this role is:
Please keep in mind that this range represents the pay range for all positions in the job grade within which this position falls. The actual salary offer will take into account a wide range of factors, including location.
Required to provide high-speed internet.
Private dedicated workspace.
COVID-19 Vaccination Requirement
CVS Health requires certain colleagues to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, religious belief, or other legally recognized reasons that prevents them from being vaccinated.
You are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status or apply for a reasonable accommodation within the first 10 days of your employment. Please note that in some states and roles, you may be required to provide proof of full vaccination or an approved reasonable accommodation before you can begin to actively work.
• Previous experience in pharmacy or healthcare industry
• 1+ years’ experience in customer service or call center environments.
Verifiable High School Diploma, GED, or equivalent.
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