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Pharmacy Prior Authorization Representative – Entry Level
Have you heard? Express Scripts is now part of Cigna. Together, we’ve got big plans. We want to change health care to make it more affordable, more personalized, and more focused on helping the whole person to achieve better health outcomes. And that’s only the beginning. Read on to learn more about working with us. As a Prior Authorization Representative, you’ll help our members by reviewing medication requests from their doctors and pharmacists. You’ll be part of a dedicated team which provides information regarding pharmacy benefits and drug coverage. This role is on the front lines with patients and doctors offices, responding to phone inquiries and addressing each with care, detail, and most importantly, empathy. Here’s a little more on how you’ll make a difference:
- Help patients understand their pharmacy benefits better. Use the knowledge you gain from training, your problem-solving skills and support from your team to answer patient calls effectively.
- Help patients get the medication they need. You’ll research issues on benefits coverage with pharmacist and doctors’ office and provide guidance to our patients about medication coverage.
- Juggle multiple tasks without sacrificing attention to detail. You will be busy handling multiple requests at any given time as well as documenting information from your conversations in our computer system.
What You Should Have:
- High School Diploma / GED required
- 2-3 years of relevant experience
- General PC knowledge including Microsoft Office
- Excellent communication skills (verbal and written)
What you’ll love about working here:
ABOUT THE DEPARTMENT
The Pharmacy Operations Group is crucial to achieving our mission of helping to achieve a more sustainable health care system and better health for all. Members of this team are on the front line every day – interacting with patients, strategizing on improvements and efficiencies, and processing more than one million prescriptions that come through our world-class pharmacies and distribution facilities across the country.
This position is not applicable in Louisiana, Rhode Island, or Nebraska
For this position, we anticipate offering an hourly rate of $17 – $23, depending on relevant factors, including experience and geographic location.
This role is also anticipated to be eligible to participate in an annual bonus plan.
Helping our customers achieve healthier, more secure lives is at the heart of what we do. While you take care of our customers, we’ll take care of you through a comprehensive benefits program that helps you be at your best. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and best in class well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and dozens of corporate discounts on essentials you use every day. For more details on our employee benefits programs, please visit the “Life at Cigna” tab on our careersite: www.cigna.com/careers
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